Welcome to Lotus India Official (https://www.lotusindiaofficial.com/). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

If you do not agree with any part of these terms, please do not use our website.

1. General Information

This website is owned and operated by Lotus India Official. Throughout the site, the terms “we”, “us” and “our” refer to Lotus India Official.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. It is your responsibility to check this page periodically for changes.

For any queries, you may contact us at:

📧 Email: lotus.india12467@gmail.com

🏢 Address: 1246, Ground Floor, Mukherjee Nagar Road, DR Mukherjee Nagar, Chawlas Fast Food, New Delhi, PIN - 110009, Delhi, India

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age, or
  
• You are using the website under the supervision of a parent or legal guardian.
  

3. Products & Pricing

• All product descriptions and prices are subject to change without notice.
  
• We reserve the right to discontinue any product at any time.
  
• Prices listed are in INR (₹) unless otherwise specified.
  
• We try to display product images and colors as accurately as possible, but actual product appearance may vary slightly.
  

4. Orders & Payment

• When you place an order, you agree that all information provided is accurate and complete.
  
• We reserve the right to cancel or refuse any order at our sole discretion.
  
• Payments are processed securely through third-party payment gateways.
  
• We do not store complete debit/credit card details.
  

If you face any payment-related issues, please contact us at:

📧 lotus.india12467@gmail.com

5. Shipping & Delivery

• Delivery timelines are estimates and may vary due to unforeseen circumstances.
  
• We are not responsible for delays caused by courier services, natural disasters, or government restrictions.
  
• Customers must provide accurate shipping information. We are not responsible for incorrect addresses.
  

For delivery-related queries, contact:

📧 lotus.india12467@gmail.com

6. Returns & Refunds

Returns and refunds are governed by our Refund Policy (available separately on our website).

For return or refund requests, please contact:

📧 lotus.india12467@gmail.com

7. Intellectual Property

All content on this website, including:

• Logos
  
• Product images
  
• Text
  
• Graphics
  
• Website design
  

is the property of Lotus India Official and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

• Use the website for unlawful purposes
  
• Attempt to hack, damage, or disrupt the website
  
• Upload harmful software or malicious content
  
• Provide false or misleading information
  

9. Limitation of Liability

Lotus India Official shall not be liable for:

• Indirect or consequential damages
  
• Loss of data
  
• Loss of profits
  
• Any damages arising from misuse of our products
  

Our total liability shall not exceed the amount paid for the product purchased.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of New Delhi, India.

13. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us at:

📧 Email: lotus.india12467@gmail.com

🏢 Address: 1246, Ground Floor, Mukherjee Nagar Road, DR Mukherjee Nagar, Chawlas Fast Food, New Delhi, PIN - 110009, Delhi, India